University Pines Frequently Asked Questions

What are your COVID-19 protocols?

The health and wellness of our residents is our top priority, please see below for more information.

Are there individual leases?

Yes! Each applicant completes their own application and lease and is responsible for his/her own rental installments. We offer individual liability leases.

Do you allow pets?

Yes! Your furry friend is welcomed at University Pines. Please click the Pet Policy button in the utility bar at the top to see our Pet Policy.

Do you allow service animals?

We sure do, please contact the on-site team for more information about registering your animal.

For leases in the beginning in the Fall semester, we offer two leases lengths:
Full-Fall/Spring/Summer (12 installments); and Academic-Fall/Spring only (10 installments).
For the Spring semester we offer two lease lengths: Spring Only (5 installments); and Spring/Summer (7 installments).
For the Summer we offer three summer contract lengths: Long Summer (3 installments); Summer 1 (2 installments); and Summer 2 (2 Installments).
All contracts that have a summer portion of the lease will terminate on July 31. Academic and Spring lease termination dates vary based on the Academic calendar.

How long are the leases?

University Pines offers several flexible lease terms that are based on the University of Texas at Tyler academic calendar.

Do you provide roommate matching?

Come to us with friends in mind or allow us to match you up-- your choice! We give the power to choose your unit and roommates in your application. We can also match you up with a compatible roommate based on the profile you complete in the application process. *unit and roommates subject to change without notice

The furniture package included is a Twin XL Bed and frame, two 2-drawer dressers, a desk and chair, a sofa couch, a sofa chair, a coffee table, and an end table. It really takes the stress out of moving furniture.

Are the apartments furnished?

We have both furnished and unfurnished options. Our furnished units include our 4 bed and 2 bed unit types. Our 1 bed and Studio apartments are unfurnished, so you can build and customize your space the way you want it.

Are utilities included?

Yes! We include water, sewer, trash, and Wi-Fi. Your electricity is covered under our master plan and you will reimburse us for your portion monthly. The costs will vary in terms of the usage of each apartment.

Is there onsite Maintenance?

Yes, we have a great maintenance team to address your needs. Have an issue after-hours, we have a on call team ready to assist.

Do you have to live on campus at UT Tyler?

If you are incoming first year student or a student with less than 60 total credit hours, you must live on campus until you achieve more than 60 credit hours or one year's residency in an on-campus community.

Are UT Tyler dorms Co-Ed?

All housing at UT Tyler is Co-Ed.

Does my financial aid cover my housing at University Pines?

Yes we have a program that is called Financial Aid Deferment which assists students with using their financial aid refund to pay for their housing

What is there to do in Tyler?

Great question! Besides the robust residence life and university life you will experience while living at UPines and attending UT Tyler, Tyler has a vibrant live music scene around town at places like Stanley's Famous Pit BBQ, and True Vine Brewing company. There art galleries, movie theaters, in-door bounce houses, and great shopping and restaurants located in various parts of town.

Can I bring my car?

Absolutely! All residents wishing to bring a car will need to register with UT Tyler to receive an on-campus specific parking pass. We also offer Premium Reserved Parking. You can reserve a space during your application process. The fee is $15/installment additional. Spaces are limited and you will also need to purchase a UT Tyler On-Campus parking pass.